What People Are Saying
I unequivocally recommend Solace. I helped friends of the family make arrangements while their father was on hospice. As others have said, everyone we talked to at Solace was professional and compassionate. A particularly welcome feature was the ability to handle all arrangements online. In our case, one daughter was out of the country and she was able to walk her mom through the paperwork. This freed the other daughter to spend uninterrupted time with her father. Being able to share the responsibility was a huge benefit. I wish Solace much success with their exceptional business.
Solace Cremation is an exceptional company. I was in a city I didn’t know, and my husband passed away. My son contacted Solace the next morning and had a very compassionate, sensible, and tremendously helpful individual guide him through the process. Less than a half hour later, he was able to fill out the paperwork online that had been sent to him moments after he hung up. They notified us when my husband was picked up. They continued to notify us in a very compassionate, informative way as each process was completed, i.e. the cremation was complete, the doctor signed the death certificate, the certificate sent to the County for completion, etc. I called a few times just to confirm where we were at and they were extremely helpful and said to call anytime I had any question. They ask me what day I wanted to receive my husband’s remains, rather than just mailing him at their pleasure. And they worked in a Covid 19 atmosphere when many things were virtually shut down including the County office that prepared the death certificate. Everything they did, they did with thoughtfulness, consideration and respect. They are an amazing company and I would highly recommend them.
Grants Pass, OR
Wow. My brother had passed in another state and I was his only relative, and unable to travel. I had made several calls to make arraignments for a cremation and it was overwhelming at best. Then SOLACE contacted me back via email and just made everything better She just took all I needed to do and completed the cremation. When a loved one dies we hope we can be there to complete the final arrangements and sometimes it just does not work that way SOLACE CREMATION Team will guide you through from beginning , to delivery of ashes Thank You for all you did and for taking the stress off my shoulders.
Santa Maria, CA
I can’t say enough how much I appreciated the thoughtfulness and ease in working with Solace. My husband who knew he was dying of cancer pre-planned his cremation with Solace. When the time came, I was able to reach out to Solace and they took my husband into their care and returned his ashes to me in one week. The people that I had contact with at our home were sensitive and kind. My communications via email were answered promptly and again with thoughtfulness and kindness. If your choice is a simple cremation conducted with the efficiency of an online platform combined with kindness and actual human touch, please consider Solace.
Can we give Solace a higher rating then a 5 star? My sister recently passed away and we were all shook up. When we decided to go with Solace, we contacted the hospital and let them know. When Solace called, all of the customer service representatives we chatted with were kind and helpful through the whole process. They contacted us from the time they were at the hospital for my sister to when everything was done. Everyone who called us were incredibly kind, thoughtful, and professional. It made the process so much easier to handle for my family’s loss. We want to thank each and everyone at Solace. Please continue the absolute best customer service you provided
My sister and I recently lost our Mother. Both of us live in different cities and Solace made the entire process easy for us, especially during the current pandemic when everything is closed. Highly recommend to anyone.
To all I lost my only child on Oct.1. He was in Oregon and I live in Massachusetts. My cousin took the reins, as I was completely at a loss and broken. I am on a fixed income and we were scrambling for money to deal with this epic loss. He contacted Solace Cremation, and they worked with us even though time was of the essence. They were kind and caring, compassionate and made sure my son got home to me. Thank you….all of you, for everything.
Every detail was handled very professionally and with the utmost of sensitivity before, during and after the passing of my mother. On every occasion I had contact with the staff including dropping by their downtown office I felt they did everything possible to accommodate and resolve my needs at the time I was in need. I wish them the best on keeping this company moving forward, as they provided an honest, sincere and a far more reasonable solution at my time of need.
Coeur d’Alene, ID
Made a difficult time bearable. I would recommend Solace to anyone as an option in their time of need.
Everything was handled very well. Thank you for making a hard situation a little easier.
So grateful that I found Solace (no pun intended). They provided outstanding support throughout the entire process for a fraction of the price that I was quoted by funeral homes. It may sound corny, but I truly felt loved and cared for by this group of good people during a very difficult time.
Solace lived up to their reputation at our time of loss. Every interaction with the Solace team was professional and compassionate. Their all-inclusive pricing made the entire process less stressful. Our entire family heartily recommends their services.
Oregon City, OR
Solace was very professional and kind as they helped my family to make final arrangements for my sister. I was very satisfied with the service and would recommend them.
I really appreciate all you have done for me.
When my husband Bill died in early September after a very brief illness, I had made no plans about how to deal with his body. I went online to find information … The service description seemed to be the simple, reasonably-priced, direct cremation that I wanted.
My experience with your team all the way through the process has been entirely positive. Once I made the choice to use Solace, everything else was simple.
Solace has been a real gift to me in many ways. Your whole process has been clear, simple, and direct. Your communications, by email, by phone, and in person, have all been very sympathetic and helpful. I am very happy that your service exists here in Portland, and I hope you have a very successful business for a very long time so that you can help other people.
The people at Solace are stellar. Losing someone you love is the hardest thing ever; having Solace take care of the cremation and death certificate made at least those parts easy. And they did so with such respect, compassion, and care.
Thank you for the tremendous support you’ve given me. The genuine kindness and frequent communication from Solace Care have provided so much comfort, helping me rest and focus on just some of the final details while your team does all of the “heavy lifting.” I asked the hospice organization that cared for my husband to add Solace’s name to their list of resources so others can have the same kind of experience that your co-founders intended. So many thanks for being there for my husband and me.
Extremely easy to work with – very personable and caring. I hope I never have to use them again, but if I do – I will.
We have had other experiences with cremation and funeral service. Solace provided the kind of service that you get in a small town when you know the funeral home owner. I highly recommend their services.
Coming in from out of town, and having never dealt with these issues before, I can only say I am extremely grateful for Solace. They were compassionate and explained everything clearly. They were efficient and kept us informed at every step. Malisa and the rest of the care team are true professionals.
Solace was professional, efficient, and most of all kind. Their services eased a necessary process I was dreading during an already difficult time. I’m so grateful I found them.
Within minutes of contacting Solace I was comforted and informed, in a clear and professional way, of the steps the Care Team would take to provide service from hospital bed to interment. Solace was available at all hours to answer questions, discuss options, provide clarity and comfort, and even suggest websites for cremation urns. I am grateful for the expert personal care The Solace Care Team gave to me and my family during our bereavement. I highly recommend this company for complete and compassionate cremation services.
Every conversation with a Solace representative, whether in person or on the phone, has been warm, supportive, and honoring of our loved one. Being able to initiate the whole process online was an absolute gift. Not only did none of us have to drag our emotionally exhausted, grieving selves into a randomly selected funeral home – but we didn’t even have to make a phone call unless we wanted to. It was so easy, and we are so grateful.
Solace was wonderful, from the first phone call through coming for the body and delivery of death certificates. Everyone I talked with was professional, helpful, and kind. You took care of everything, freeing me to deal with my loss, family and friends. Your services and the way you went about them provided great support at a time it is sorely needed. Thank you!
Solace listened and responded to my needs, to meet to sign papers and to have items cremated with my husband. Solace showed concern for me, respect for my husband, and made the process as gentle as possible.
The Solace Team did everything PERFECTLY. The entire process was flawless. Solace offers everything needed for a seamless cremation process.
Yuqing R. & Michael M.
Solace provided the information needed to easily plan for my after life care when the time comes. Having this in place is such a huge relief for me. I don’t want my loved ones to have to worry about these plans or to have to guess what I wanted.