Can I switch from a pre-need provider at another location? by Keith Crawford | Mar 12, 2019 Frequently Asked QuestionsCan I switch from a pre-need provider at another location? Please reach out to one of our Solace Care Team members at 844-385-9589 and we will assist you in this process. Return to FAQ › × Solace Cremation is now Tulip Cremation. Our simple, direct cremation services can be made by phone or online with help from a family care specialist. With Tulip, there’s no need to visit a funeral home. If you are an existing Solace customer, you can reach us by calling 1-844-385-9589. Thank you.