Frequently Asked Questions

What kind of information will your staff ask for?

When you request simple, direct cremation services from Solace, through our website or by phone, we gather the most pressing information we need to bring your loved one into our care: name of loved one, address of their current location, your name, relationship to loved one and phone number and the estimated weight of the loved one. If family is present when our care team arrives to bring your loved one into our care, we will verify the information already received about your loved one, confirm next of kin and a few additional details or any special requests.