Frequently Asked Questions
What should I do when my loved one passes away?
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Unless your loved one is on hospice care, at a hospital or other care facility with licensed staff, call 911.
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We hope you have some support at this time. Take a moment and breathe. If you have chosen Solace Cremation as your provider and you are ready to request our services, click here.
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After you have requested and paid for our services, we will contact you regarding what to expect next.
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If your loved one passed at home or at a care facility, our care team will contact you with an estimated time of arrival.
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If your loved one has passed in a hospital or is at a Medical Examiner’s office, please let the institution know that you have chosen Solace as your provider.
- We will then contact you when we have your loved one in our care.
- For more information on Solace’s services and process, click here.