Frequently Asked Questions

Why is Solace’s cremation cost one inclusive price?

We wanted to completely rethink direct cremation arrangement without compromising on personal service, reliability or dignity. We knew we could make the cost of cremation — and what that price includes — more transparent.

Solace’s cremation service price is one inclusive price, not a starting price. What’s the difference? Our one price includes everything you could need or want from a direct cremation service. The price never increases because we don’t add fees or do any upselling. It’s one price, for everything, for real.

Here’s what is included in Solace’s one inclusive price: We take your loved one into our care. The cremation usually takes place within seven to ten business days after the completion of the required paperwork. We understand the desire to have your loved one’s remains returned quickly and respectfully, so we offer in-person or USPS delivery depending on your preference. We never charge additional fees for the method to receive your loved one’s remains. Our cost covers all required authorizations and licenses – as well as the Solace Urn.

We give families access to the cost of our cremation services and what that price includes through our website. Families don’t need to call around or sit through an in-person meeting for us to give them that information. Time is precious. The last thing anyone needs when they’re grieving is extra work or unpleasant surprises.

When you see a low-cost cremation advertised what you’re actually seeing is just the starting price of that provider’s services. Families are often charged for services beyond their control. For example, pacemaker removal or the shipment of remains outside the provider’s service area. Sometimes families can be charged for small but emotionally critical requests, like receiving a lock of their loved one’s hair. Solace does not treat circumstances and wishes like transactions. Instead, we treat them all as a sacred service to the family.