The Solace Cremation Process
For further details on direct cremation and the process, click here
Requesting our services is very easy and takes less than five minutes online. There are only a few key pieces of information needed to request our services.
Taking Your Loved One into Our Care
- Unless your loved one is on hospice care, at a hospital or other care facility with licensed staff, call 911.
- We hope you have some support at this time. Take a moment and breathe. If you have chosen Solace Cremation as your provider and you are ready to request our services, click here.
- After you have requested and paid for our services, we will contact you regarding what to expect next.
- If your loved one passed at home or at a care facility, our care team will contact you with an estimated time of arrival.
- If your loved one has passed in a hospital or is at a Medical Examiner’s office, please let the institution know that you have chosen Solace as your provider.
- We will then contact you when we have your loved one in our care.
- For more information on Solace’s services and process, click here.
In general, this is dependent on where your loved one has passed away and the wishes of your family. Most care facilities will request that the person be transported as soon as possible after a family has given consent. Hospitals, medical examiner’s and coroner’s offices appreciate decedents being picked up in a timely manner but are generally gracious if families need time to make decisions or contact next of kin.
If your loved one has passed at home you will want to notify your hospice provider or call 911, then you can take the time you need and contact us when you are ready for your loved one to be brought into our care.
If your loved one passes away at a hospital, or is in the care of a state or county medical examiner or coroner facility, we will bring your loved one into our care as soon as the facility contacts Solace and authorizes release.
Please note, states differ in how the process works. In California, additional family authorization is required. Solace will work the family directly to get the required authorizations to take your loved one into our care.
We wanted to completely rethink direct cremation arrangement without compromising on personal service, reliability or dignity. We knew we could make the cost of cremation — and what that price includes — more transparent. Solace’s cremation service price is one inclusive price, not a starting …
Solace’s direct cremation service price is structured to be one inclusive price, not a starting price. What’s the difference? Our direct cremation price includes everything from beginning to end. There are no surprises or hidden costs because we don’t add fees or do any upselling. It’s one price, for everything, for real.
Solace is committed to best-in-industry practices and services. At the moment that Solace’s services are requested, a unique customer ID is generated that remains in place throughout Solace’s services.
Returning of Remains
Death Certificates / Authorizations
- Surviving spouse over the age of 60, or over 50 if living with a disability
- Surviving divorced spouse, under certain circumstances
- Unmarried child of the deceased younger than 18 or older than age 18 if living with a disability that began before age 22
- A surviving spouse who is caring for the deceased’s child who is under age 16 or living with a disability
- Dependent parents over the age of 62
Learn more about Social Security eligibility and benefits: https://www.ssa.gov/planners/survivors/ifyou.html
Solace’s direct cremation service price includes:
- Transportation of your loved one to our facility
- Direct cremation
- All necessary permits & fees
- Return of remains in a Solace urn (either in-person delivery in our service area or via USPS Priority Mail within the U.S.)
- Death certificates are an additional purchase and you are able to select the desired number at the time of requesting our services
How does Solace’s direct cremation price compare to other providers’ costs?
- Solace’s cremation service cost is more than $1,600 less than the national average of $2,495 for a direct cremation (per the NFDA – National Funeral Directors Association)
- Unlike the majority of funeral industry providers, we do not have a starting price and surcharge model. Items such as implant removal, in-person hand delivery of remains will not have a surcharge. We never upsell families in their time of need.
remains. Per CA regulations, a separate permit is required for each person receiving portions of remains (e.g. split portions or keepsake portions) designating the address of each, individual recipient (including cemeteries and scattering at sea). The cost of each permit is $12.